Manage consumer complaints effectively.
BillingTree Complaint Tracking solutions streamline
and simplify the process of tracking consumer complaints related
to payments, from the initiation of
a complaint all the way through to resolution.
Target and address compliance risks. Complaint
tracking reporting highlights trends and potential root causes of
consumer complaints, so that issues addressed through revisions to
policies/practices or employee training don't get lost or
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- Investigate, remediate, and resolve consumer complaints in
accordance with the CFPB's expanding complaint resolution
- Track, manage and resolve issues efficiently.
- Complaint reporting and analysis identifies gaps in policies,
proceedures or training.
Video Demo Overview:
Compliance Suite components: