Advance your credit union payment processing strategy today! These days, consumers have more choices than ever before when it comes to financial service providers. That’s why a successful digital strategy is critical if you want to rise above the competition during this pandemic. By helping consumers recognize the benefits of choosing your organization, you can […]
Author Archives: Anthony Fattore
Top 5 Trends in ARM: Payment Acceptance Shifts in the Collection Industry
Every industry is seeing drastic changes in how they operate their business; ARM is no exception. Depending on your industry, things can fluctuate quickly or stay at the same pace for years. However, in the wake of the pandemic, we have noticed a few significant trends in the ARM industry that collection agencies have seen […]
PCI Compliance, Why Credit Unions Need to Annually Review Their Compliance
The nature of a credit union is to hold and secure sensitive information. For that very reason, many companies choose to partner with payment providers because they need someone to help them meet the highest compliance and security levels to keep their customer’s banking information safe. At BillingTree, we take security very seriously and comply […]
How Payment Portals Help Increase Revenue in Collections
The collections industry has undergone radical changes over the past several months. No one can overstate the importance of timely collections, especially in the climate our country currently faces. Many agencies have found that flexibility has been one of the most crucial elements necessary to adapt to a post-COVID market. Quality agencies need the power […]
Top Benefits of Integrated Payments in Collections
Collection agencies are always busy serving their customers, inputting customer data, setting up payment plans, and retrieving payments. Importing all this data can become time-consuming and cost your agency more than just money. Integrated payment solutions are crucial for the everyday functions of the collections industry. If you are running a collection agency, here’s how […]
How to Improve Your Collections Process in 5 Steps
Improve Your Collections Process Through Payments! As you build your collections business, you will find that managing your payments requires a lot of time and expense. The collections industry is behind the technological curve and is heavily impacted by COVID as a result. You’ve probably begun to think of methods to improve your daily processes […]
Protected: 5 indispensable Payment Features for a Contactless World
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IVR Payments for Your Collections Business
IVR payments make the customer experience even better! In a recent survey we conducted, in terms of use, online portals took the top spot with 86% of the respondents, but Telephone Interactive Voice Response (IVR) came in third at 47.8%. This makes sense, especially since COVID-19 has radically changed the way people do business. Customers […]
Why Payment Integrations Matter in Collections
Integrated Solutions for Collections Payments In what has now become a competitive digital landscape, since COVID-19, a large majority of agencies today require simple-to-use, automated solutions to meet growing consumer demand for diverse payment options. Gone are the days of cash and mailed checks. If you want to reach your customers and increase on-time payments, […]
Top 5 Tips for Collections Businesses
Many small to mid-sized businesses find payments to be their most significant challenge. Odd, we know, but all too common. You’d think companies would want to develop the simplest way to accept and receive money. This is especially true of the ARM/collections industry. Collections are fraught with outdated systems and methodologies that make collecting on-time […]