Patient Payment Compliance: Why It’s Important
As consumer-directed health care and health plan deductibles are on the rise, patient payments have increased. Today, patients are paying for their healthcare with a variety of cards such as debit, credit, health savings accounts, and flexible spending accounts. Because of increased use of debit and credit card payments, healthcare
Integrating With Interactive Intelligence Collection Software
The practices of card-present payments and writing physical checks to pay bills are quickly becoming obsolete. Customers want easy to use systems to send money and take care of their debts. If companies cannot keep up with the rapid changes in the payments sector, they will lose touch with their
The Benefits of Integrated Payments for Collection Agencies
Collection agencies are always busy serving their customers, inputting customer data, setting up payment plans, and retrieving payments. If collection agencies have to also manually enter payments and incorporate all of their customer data into their accounting, they are going to lose precious time and money, and be unable to
Integrating With FICO Collection Software
Collection agencies are always looking for more customers to serve. In the competitive collection industry, it can be difficult for companies to find clients and sustain their relationships. One of the reasons these collections agencies are unable to capture the attention of potential customers is because they do not offer
Integrating With Ontario Systems Collection Software
Debt collection is a large and growing business in the United States. More than 9,000 debt collection agencies in the country employ nearly 125,000 workers. In a time when technology is advancing fast, and people are becoming busier, it is crucial that debt collection agencies remain competitive. If they use
Benefits of Online Payment Portals
People are inundated with responsibilities. Many people fall behind on their bills simply because they are too busy or cannot keep track of all their expenses. This hurts them and creates a damaging impact on the businesses providing services to them. Instead of waiting around for payments, sending out emails
How to Choose a Payment Portal Provider
Many businesses are behind when it comes to online payments. Last year, a survey by B2B research firm Clutch revealed that 46% of U.S. small businesses do not have websites. A lack of a web presence translates to a lack of online payment collection. In a time when consumers are
Secure Payment Portals
Businesses are susceptible to security breaches and hacking today now more than ever. According to one study, more than 80% of companies in the United States have suffered from hacking, and 60% of small businesses that experience a cyber attack cease operations within six months. Hacking can be devastating to
Selecting a Branded Payment Portal Provider
Branded payment portals are how merchants prefer to accept online payments from their customers. Payment Portals provide a quick and convenient payment experience for consumers, leading to a better overall interaction with a company. Satisfied customers are much more likely to stay loyal to businesses. What are branded payment portals?
Payment Portals Improve Customer Service and Speed Payments
Customers waste hours of their time trying to get the service they deserve. According to TIME, in 2013, 53% of American consumers reported that they spent 10 to 20 minutes on hold every week, totaling 13 hours per year. Also, 48% of consumers believe that customer service representatives on the