Improving Dental Billing and Collections

Dental and orthodontics offices often see patients who cannot make their payments on time and in full. While these healthcare professionals simply want to provide stellar service to their patients, they also need to ensure that they will be properly compensated for their hard work.

To guarantee that patients will pay their bills, dentists and orthodontists must improve their dental billing and collections process. With BillingTree’s help, all it takes is a few simple steps to receive payment.

Create online and over-the-phone payment options

BillingTree offers dentists and orthodontists branded payment portals from Payrazr that will include their office logos and marketing information. Patients access these user-friendly portals 24 hours a day, 7 days a week and make payments with their credit cards, ACH withdrawals, HSA and FSA accounts, and eChecks.

They are able to send through one-time payments or set up recurring payments, which will automatically go through on a certain day every month. Patients are also given the option to pay off large balances with payment plans that will be in line with their budgets.

If patients are partial to phone systems, they can access BillingTree’s Interactive Voice Response (IVR) system 24-7 to make payments in minutes or receive agent assistance during normal business hours.

Collect on debt with 1st and 3rd party and early-out payments

Patients that have not paid their bills in the office, online, or through the telephone system will be contacted by 1st and 3rd party collectors, as well as be able to make early-out payments to ensure they do not miss another bill.

Improve your dental billing and collections today

Learn how BillingTree can improve your dental billing and collections by offering swift and secure payment processing solutions from your patients that are HIPAA compliant and PCI/SSAE-16 certified. Contact us today.