2017-18 Healthcare Operations and Technology Survey Report

April 5, 2018

BillingTree’s 2017-18 Healthcare Operations and Technology Survey represents our second annual industry report focused on challenges and trends faced when accepting point-of-care payments, and the subsequent collection of post-care patient payments. This survey report allows us to reflect the perspectives and feedback of respondents regarding the opportunities and challenges they

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2017 Collection Agency Operations and Technology Survey Report

2017 ARM survey reveals adoption of online portals as top technology trend for 2017 BillingTree has released our 5th annual report titled, Collection Agency Operations and Technology Survey.  This latest industry report is comprised of in-depth feedback from industry professionals & executives, and focuses on providing valuable insight into the

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2017 Property Management Operations and Technology Survey Report

BillingTree’s 2017 Property Management Operations & Technology Survey represents our inaugural survey focused on property management, allowing us to share the perspectives of respondents about both the opportunities and challenges faced in meeting company objectives as they relate to payments and technology adoption. This latest industry report is comprised of

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2016 Financial Services Operations and Technology Survey Report

BillingTree has released its inaugural 2016 Financial Services Operations & Technology Survey report focused on financial services organizations and reflects the perspectives of respondents about the opportunities and challenges they face to meeting their business objectives as they relate to loan payments. Our goal with this survey was to capture a snapshot

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2016 Collection Agency Operations and Technology Survey Report

BillingTree has released its 4th annual ARM Industry Operations & Technology Survey report. This latest industry report is comprised of in-depth feedback from industry professionals & executives, and focuses on providing valuable insight into the current climate, trends and concerns faced within the ARM industry. To download your own copy of the

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2015 Collection Agency Operations and Technology & Payments Survey Report

October 2, 2015

BillingTree has released its 3rd annual ARM Industry Operations, Technology & Payments Survey report finding 2015 to be the first year where no discernible difference could be seen in online payment technology adoption by agency size.  The survey also found that agencies once again cited compliance as their biggest concern,

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2014 Collection Agency Operations and Technology Survey Report

July 8, 2015

BillingTree, with the help of insideARM, conducted our second annual survey of collection agency operations professionals.  In this second annual Survey Report, we examined targeted industry segments and related growth trends according to the size of the agency

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2014 Auto Finance Business Strategy and Technology Survey

July 9, 2015

BillingTree, with the help of SubPrime News and Auto Finance News, conducted our first annual survey of the Auto Finance Industry in Q1 2014.  This survey was designed to gather information related to the payment collection operations of companies providing financing for the purchase or lease of automobiles.

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2013 Collection Agency Operations and Technology Survey Report

BillingTree, with the help of insideARM, have conducted our first ever survey of collection agency operations professionals.  In this ARM Survey Report, we examined targeted industry segments and related growth trends according to the size of the agency

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