Small healthcare practices are often overlooked. However, they can be among the most challenging organizations in the sector to run. When a practice only has one or two physicians on board, getting everything done can be difficult, especially when they have to handle all aspects of the business, from managing paperwork to chasing after invoices. It is clear that finding ways in which to maximize each physician’s time to get the best value is essential, and that means looking for more creative scheduling opportunities, reducing unnecessary overheads and putting in place systems, such as the facility for online patient payments, to free up staff time for more vital healthcare-related tasks.
The Importance Of Effective Scheduling
All too often in small practices, physicians end up trying to do it all. They eventually get burned out and overworked, and the result is their patients often suffer from treatment that is less than stellar. The best way to ensure patient satisfaction and high quality of care is to put in place effective physician scheduling that will guarantee a patient’s needs are being met while all key tasks are being accomplished.
For example in a two-physician practice, it makes sense for only a single physician to be in the office at any one time while the other would be working outside the practice carrying out nursing home visits, hospital rounds, or any other out-of-clinic tasks that need to be done. By sharing these duties on a daily basis, both physicians are guaranteed a standard eight-hour workday without being rushed and a more efficient workflow with less practice staff required and lower overheads.
Moving Away From Manual Processes
In a small practice, having a limited number of staff members means a limited amount of time to get routine tasks done. That means finding more cost-effective and time-effective methods of accomplishing these tasks are essential to the success of the practice. One way to do this is to eradicate the need for manual payment processing by putting in place the facility to accept online patient payments. Not only does this improve the patient/practice relationship, but it also speeds up receipt of payments and lifts the burden of manual processing of payments off the shoulders of staff members. Today’s patients tend to prefer using online payment portals anyway, so using these payment solutions are a win-win situation for both parties. The staff of small healthcare practices will be freed up to focus on other jobs, with much of the invoicing handling itself.
Benefits For Patients And Practices
Although it can seem like an insurmountable task to put in place effective scheduling and healthcare payment solutions that remove the need for manual handling, once these new systems are in place, even the smallest practice will begin to run more efficiently. Physicians and office staff are sure to appreciate the reduced burden on their time, while patients are also set to benefit greatly from a higher level of personal service, a more efficient and convenient system for making payments, and a better standard of care from physicians who are less stressed and less burned out by overwork.
BillingTree’s solutions for online patient payments make life easier for small healthcare practices. They reduce staff workload and ensure better cash flow and speedier receipt of monies owed. By offering a host of more convenient payment options for patients, who are keen to access systems 24 hours a day and use their preferred cards for a less stressful billing experience, BillingTree can streamline the financial functioning of small practices for a higher quality patient experience and a stress-free experience for practice staff.