Merchant Services For Credit Union Clients Bringing Quality To Members

Many people believe that credit unions are now past their peak. However, this need not be the case. The key to helping today’s credit unions to thrive is to bring them in line with consumer expectations of the 21st century. By partnering with a provider of merchant services for credit union clients, it is possible to offer younger members the functionality, convenience, and breadth of services they demand from a contemporary financial institution, and to increase the viability of the credit union for the foreseeable future.

What Are Today’s Members Looking For?

The days are gone when credit union members were satisfied with basic loan products, a simple checking account, and over-the-counter service. Today’s biggest banks and financial institutions have raised the bar. They offer an enormous breadth of products to meet customers’ every financial need. And, not only that, they have also put in place a convenient system through which customers can interact with their services provider via online portals and interactive telephone systems. The result is members have been enticed away from the traditional credit union model and toward the convenience that larger global banking networks can provide. If credit unions want to remain on the financial landscape in the future, the only way forward is to adopt more innovative payment solutions to rival those of the larger banks.

How Can Credit Unions Become More Appealing?

Although it may seem that credit unions are a lost cause and should be left in the past, in fact, this is not necessarily the case. The key is to adapt to the changing needs and requirements of the younger generation, and that means looking at what the larger financial organizations are doing well and finding ways of integrating those solutions affordably into the credit union model. While this might sound difficult, it is not insurmountable. Many of the products and services that are offered by the biggest organizations may be out of the reach of smaller credit unions. However, the convenience of being able to offer credit and debit card payments, online portals, and IVR systems just like the big name banks is no longer impossible. By finding the right provider of merchant services for credit union clients, small-scale financial institutions can gain a foothold in the market, especially within their local communities and with more disadvantaged consumers who are looking for a more user-friendly alternative to the classic banking system.

The Convenience Of The Online Portal

For too long, credit unions have relied on manual processing and outdated payment methods for loans. This has been a major off-putting factor, especially for younger people who often do not consider registering to become a member because they cannot use their preferred payment methods and the inconvenience of actually having to write out a paper check or go to a branch to make payments. By pairing up with a provider of merchant services for credit union clients, it is extremely simple to put in place an online portal through which members can make loan payments using their preferred debit or credit cards or ACH payments. By offering the facility to access the system at any time and from any location through mobile devices or desktops, credit unions can approach the convenience that other larger banking organizations can offer and bring their services in line with the expectations of modern consumers.

Security Guaranteed

When consumers bank with the biggest financial institutions, they are convinced that their personal information and transactions are in safe and secure hands. However, when credit unions partner up with a reliable merchant services provider, they, too, can reassure their members that when they use their services, they can benefit from the latest cutting-edge security software protection and full compliance with all of the latest regulations.

BillingTree’s Solutions

BillingTree is a leader in the payment processing industry and is a reliable partner for merchant services. An expert in providing solutions for credit unions, as well as a number of other industry clients, BillingTree specializes in offering a host of payment processing options to meet the needs of all kinds of organizations, both large and small. Having more than a decade of experience in the sector, BillingTree harnesses only the latest and most advanced technology for the benefit of its clients and makes sure that all solutions can be seamlessly integrated with existing leading software packages for a streamlined approach to payments.

BillingTree has an outstanding array of payment options, including cost-free debit and credit card processing, online payment portals, and IVR systems, that are customized to meet the needs of credit unions. BillingTree is the optimal choice for merchant services for credit union clients. With excellent customer service, U.S.-based contact centers, and an impressive reputation within the industry, BillingTree can be depended upon to offer the highest possible quality solutions.

BillingTree’s credit union solutions are designed to focus on the member experience.


Financial Institutions

Credit Union Trends For 2018 – Will Merchant Services for Credit Unions Play A Role?

Credit unions are still going strong after several generations. However, there are several ongoing trends that are set to affect the way in which they operate in the coming year.

A number of trends have been predicted for 2018, and these could have a major impact on credit unions both indirectly and directly. So, the question is, will merchant services for credit unions play a role?

Superior Service,
Competitive Pricing

BillingTree offers a suite of services and payment solutions that help you collect electronic payments through credit, debit, checks and ACH processing. Our services ensure safe, secure, competitively priced payment acceptance supported by in-house, top-tier customer service.

  • PCI-DSS, SSAE-16, HIPAA compliant
  • Integrated with the top software solutions
  • Live, US-based customer support including fraud prevention and transaction monitoring
  • Charge-back reduction
  • Competitive pricing delivered by a comprehensive banking network
The website made us quickly realize that people would rather settle outstanding balances online than over the phone”
– Director of Collections
The BillingTree solution has enabled the adoption center to place more animals in homes this year, as people find the process so much easier than it was previously.
– Julie Scherer, Accountant