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IVR Payment Processing for Property Managers

BillingTree’s interactive voice response (IVR) payment processing system for property managers allows tenants to interact with an automated telephone-payment system to make debit card, credit card and bank transfer payments 24 hours a day from any phone.

Upon reaching the IVR payment processing system, callers are presented with pre-recorded scripts and call-flow options. IVR payments can be made over the phone using touch-tone prompts and account-data validation.  BillingTree’s IVR system improves taking tenants’ payments by:

  • Allowing customers to make payments and manage their accounts through their phone
  • Making payments in real-time through secure technology
  • Making payments quickly at any time day or night 7 days a week.

BillingTree’s PCI-compliant payment solutions for property managers reduces data-breach risks for property managers and offers a safe, convenient way for tenants to make IVR payments through the telephone.



Learn how BillingTree can increase tenant payments through integrated payment solutions for property management platforms.



Payrazr IVR payment processing benefits:

  • Inbound payment calls can be self-managed by the clients
  • IVR payments can be processed 24/7
  • Callers can receive immediate payment verification
  • Payment flexibility creates a smoother customer relationship
  • Call center staff can focus on other servicing issues
  • Automating manual payment tasks reduces errors
  • Outsourced service enables rapid deployment
  • Payment options include debit card, credit card and bank transfers (ACH)
  • A customized call-flow script is used for brand continuity
  • Multi-lingual presentations are available
  • Call-transfer logic is used for error-and-exception handling
  • All data is protected in a PCI-compliant system
  • Full integration with BillingTree's suite of payment solutions

Proven performance

  • Best of breed solutions partner suppliers
  • Real time payment authorizations
  • Deployed thousands of times

Comprehensive Payment Solutions for your Business

  • Supplying all channels of payment capture
  • Flexible merchant service capability
  • Centralized reporting when tied to BillingTree Services
  • In house integration services team to deploy APIs into your systems

Innovative & Reliable

  • Offering a unique combination of performance and usability
  • Dynamic code base for adapting future enhancements
  • Full QA and functionality testing
  • PCI, and SSAE-16 certified

Related Resources

Want to learn more about payment processing for property management groups? With extensive expertise in the payment processing industry, BillingTree has developed the following helpful resources:

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Services & Solutions

BillingTree Merchant Services

  • Credit, Debit, ACH, Debit Card Only, NSF Mgmt
  • Comprehensive Banking Network
  • Competitive Pricing

Payrazr Solutions

  • Gateways, Portals, Web Payments
  • IVR’s, Agent Assisted, Virtual Agents
  • API’s, Document Mgmt


Learn how BillingTree can improve your bottom line by eliminating manual processes and automating payment cycles.