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IVR Payment Processing for Property Managers

BillingTree’s interactive voice response (IVR) payment processing system for property managers allows tenants to interact with an automated telephone-payment system to make debit card, credit card and bank transfer payments 24 hours a day from any phone.

Upon reaching the IVR payment processing system, callers are presented with pre-recorded scripts and call-flow options. IVR payments can be made over the phone using touch-tone prompts and account-data validation.  BillingTree’s IVR system improves taking tenants’ payments by:

  • Allowing customers to make payments and manage their accounts through their phone
  • Making payments in real-time through secure technology
  • Making payments quickly at any time day or night 7 days a week.

BillingTree’s PCI-compliant payment solutions for property managers reduces data-breach risks for property managers and offers a safe, convenient way for tenants to make IVR payments through the telephone.

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BENEFITS

Payrazr IVR payment processing benefits:

  • Inbound payment calls can be self-managed by the clients
  • IVR payments can be processed 24/7
  • Callers can receive immediate payment verification
  • Payment flexibility creates a smoother customer relationship
  • Call center staff can focus on other servicing issues
  • Automating manual payment tasks reduces errors
  • Outsourced service enables rapid deployment
  • Payment options include debit card, credit card and bank transfers (ACH)
  • A customized call-flow script is used for brand continuity
  • Multi-lingual presentations are available
  • Call-transfer logic is used for error-and-exception handling
  • All data is protected in a PCI-compliant system
  • Full integration with BillingTree's suite of payment solutions

Proven performance

  • Best of breed solutions partner suppliers
  • Real time payment authorizations
  • Deployed thousands of times

Comprehensive Payment Solutions for your Business

  • Supplying all channels of payment capture
  • Flexible merchant service capability
  • Centralized reporting when tied to BillingTree Services
  • In house integration services team to deploy APIs into your systems

Innovative & Reliable

  • Offering a unique combination of performance and usability
  • Dynamic code base for adapting future enhancements
  • Full QA and functionality testing
  • PCI, and SSAE-16 certified

Related Resources

Want to learn more about payment processing for property management groups? With extensive expertise in the payment processing industry, BillingTree has developed the following helpful resources:

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Services & Solutions

BillingTree Merchant Services

  • Credit, Debit, ACH, Debit Card Only, NSF Mgmt
  • Comprehensive Banking Network
  • Competitive Pricing
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Payrazr Solutions

  • Gateways, Portals, Web Payments
  • IVR’s, Agent Assisted, Virtual Agents
  • API’s, Document Mgmt
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