A leader today who’ll be there tomorrow
- Processes over $4 billion in payments annually for our clients
- Employs 115 team members servicing thousands of clients
- Has 15+ years of experience as a payment processing innovator
- Dedicated to being The Payment Problem Solvers by offering clients the best solutions for their industry and their particular customers/prospects
- Offers Tier 1 Customer Support and Service from Phoenix, AZ and Toledo, OH based call centers.
- Complimentary Training and access to compliance tools including Compliance Central and Compliance Coach
- Voted Best Places to Work 3-years running
- BBB rating of A+
- Customer First program supplies ongoing informative webinars, free transaction monitoring, and constant updates on customer payment trends and news within the industries we serve
- Vast banking network ensures competitive pricing and redundancy of services
BillingTree provides exceptional service and cutting edge technology.
Coming through for every client
As our client, you will quickly notice the superior BillingTree approach to service and our total commitment to meeting your needs, including:
- A Tier 1, U.S.-based customer support team to help with process and technical challenges
- The most advanced technologies and tools, secured on redundant servers and backed up in real time, all at competitive prices
- Ongoing certified status in meeting the requirements of HIPAA, SOC, PCI, SAE and more
- Conducting annual research to further our understanding of the industries we serve so we can create better products for our clients
- A customer advisory board featuring a real-time feedback loop, to facilitate communication and inspire new solutions
Putting customers first with complimentary services
When you choose BillingTree, you’ll get valuable extras as part of our Customer First program, including complimentary:
- Transaction monitoring to help reduce chargebacks and unauthorized returns
- Access to our Compliance Coach and other compliance services (see below)
- E-learning tools such as webinars on industry topics, payment channels and best practices
Our electronic ACH processing gateway leverages the Automated Clearing House network to create secure, compliant and ultra-efficient payment management.
Use our one-stop information resource to stay up on the latest compliance demands. Compliance Central offers online training tools to help your staff keep your business compliant and manage customer complaints.